Dear Sir:
With reference to our order No。 W98， the 120 puter sets supplies to the above order were delivered the day before yesterday， but we regret that 20 sets were badly damaged。
The packages containing the puter sets appeared to be in good condition and we accepted and signed for them without question。 We unpacked the puter sets with care and can only assume that damage must be due to careless handling at some stage prior to packing。
We shall be glad if you will replace all 20 sets as soon as possible。 Meanwhile， we have put the damaged puter sets aside in case you need them to support a claim on your suppliers for pensation。
Yours sincerely，
Li Ming
亲爱的先生：
根据我们W98号订单，120计算机集供应上述订单交付前天，但遗憾的是，有20台严重受损。
包含计算机集看上去状态很好，我们接受并签约毫无疑问。我们打开计算机集保健和只能承担损害必须是由于不当的处理在某个阶段前的包装。
我们如果将取代所有20套尽快高兴。同时，我们把损坏的电脑留出的情况下，你需要他们支持你的供应商索赔补偿。
谨上，
李明
